NCSoft paying methods - Guild Wars Forums

Lire L · Oct 23, 2010, 11:53 AM // 11:53

Hi all!
I am sorry if this is the wrong place to ask, I'm just not sure where this question goes...
My problem is I want to upgrade my Guild Wars account via PayPal in NCSoft Store, but I don't have the Paypal payment option when choosing how to pay. I just have one option, which is paying with a credit card. Can anyone please explain why is that and what should I do?
Thanks.

Dzjudz · Oct 23, 2010, 12:24 PM // 12:24

Weird. I just tried to check and the makeover pack gives me all three options (CC, paysafe and paypal).

Maybe it's because of your location?

Have you ever bought something from the store before with paypal?

Quaker · Oct 23, 2010, 02:00 PM // 14:00

I think (but, ofc, could be wrong) that PayPal is only available in certain countries or regions. Perhaps Elona isn't one of them.

What you can do is get yourself a pre-paid credit card and use that. As far as I know, you can just buy a pre-paid card at any store that carries them, without needing to actually have or start any sort of account with the credit card company.

basketbal · Oct 23, 2010, 05:43 PM // 17:43

i have almost the same problem as you, i bought so far every costume with paysafe but now with the new costumes its gone, even with the older costumes, the paysafebutton does show when i want to buy a campaign but not on the smaller extra's, i find it quite strange

Lire L · Oct 23, 2010, 06:05 PM // 18:05

Quote:

Have you ever bought something from the store before with paypal?

From the NCSoft store - no, never. I used PayPal for online purchases from other stores, however. It worked fine.

Quote:

I think (but, ofc, could be wrong) that PayPal is only available in certain countries or regions. Perhaps Elona isn't one of them.

I am pretty sure it's available here in Elona too

Quote:

What you can do is get yourself a pre-paid credit card and use that.

Unfortunately, I don't think we even have those... here in Elona

Quote:

the paysafebutton does show when i want to buy a campaign but not on the smaller extra's

For me, it's absent all the time, be it a campaign, a trilogy or a makeover pack I'm trying to buy

Dzjudz · Oct 23, 2010, 06:20 PM // 18:20

So... what is your actual location?

Lire L · Oct 23, 2010, 06:25 PM // 18:25

I am from the Ukraine.

*Darcy* · Oct 24, 2010, 01:50 AM // 01:50

Regretfully, we can't really help with this problem. Contact Support for the NCSoft store and see what explanation they give.

Lire L · Oct 24, 2010, 12:24 PM // 12:24

Thank you, I will do that.

Oct 23, 2010, 12:24 PM // 12:24	#2
Dzjudz Furnace Stoker Join Date: Jun 2005 Guild: gwpvx.com/user:dzjudz	Weird. I just tried to check and the makeover pack gives me all three options (CC, paysafe and paypal). Maybe it's because of your location? Have you ever bought something from the store before with paypal?

Oct 23, 2010, 02:00 PM // 14:00	#3
Quaker Hell's Protector Join Date: Aug 2005 Location: Canada Guild: Brothers Disgruntled	I think (but, ofc, could be wrong) that PayPal is only available in certain countries or regions. Perhaps Elona isn't one of them. What you can do is get yourself a pre-paid credit card and use that. As far as I know, you can just buy a pre-paid card at any store that carries them, without needing to actually have or start any sort of account with the credit card company.

Oct 23, 2010, 05:43 PM // 17:43	#4
basketbal Pre-Searing Cadet Join Date: May 2007	i have almost the same problem as you, i bought so far every costume with paysafe but now with the new costumes its gone, even with the older costumes, the paysafebutton does show when i want to buy a campaign but not on the smaller extra's, i find it quite strange

Oct 23, 2010, 06:20 PM // 18:20	#6
Dzjudz Furnace Stoker Join Date: Jun 2005 Guild: gwpvx.com/user:dzjudz	So... what is your actual location?

Oct 23, 2010, 06:25 PM // 18:25	#7
Lire L Pre-Searing Cadet Join Date: Jan 2010 Location: Elona Profession: E/	I am from the Ukraine.

Oct 24, 2010, 01:50 AM // 01:50	#8
Darcy Never Too Old Join Date: Jul 2006 Location: Rhode Island where there are no GW contests Guild: Order of First Profession: W/R	Regretfully, we can't really help with this problem. Contact Support for the NCSoft store and see what explanation they give.

Oct 24, 2010, 12:24 PM // 12:24	#9
Lire L Pre-Searing Cadet Join Date: Jan 2010 Location: Elona Profession: E/	Thank you, I will do that.